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Privacy Policy

PRIVACY POLICY

1. Introduction

This Privacy Policy has been prepared to explain the principles regarding the collection, processing, storage, and protection of the personal data of users who visit this website.

Personal data is processed in accordance with applicable data protection laws, the principles of lawfulness and fairness, and with due regard to data security.

2. Personal Data Collected

The following personal data provided by users through the website or collected automatically may be processed:

  • Identity information (name, surname, etc.)

  • Contact information (telephone number, email address, address, etc.)

  • Transaction security information (IP address, session records, cookie data)

  • Location information

  • User activity information (visited pages, transaction history, usage preferences)

  • Order, delivery, payment, and invoice information

  • Records and documents that may arise during legal proceedings

This data may be collected directly from users or automatically through cookies, analytics tools, and similar technologies.

3. Purposes of Processing Personal Data

The collected personal data may be processed for the following purposes:

  • To ensure the secure and efficient operation of the website

  • To develop and improve the services provided

  • To process orders and manage delivery procedures

  • To evaluate and respond to user requests

  • To enhance customer satisfaction

  • To carry out marketing and informational activities (where required, based on the user's explicit consent)

  • To fulfill legal obligations

  • To prevent fraud and misuse

  • To respond to requests from authorized public authorities and institutions

4. Sharing of Personal Data

Personal data may be shared, only to the extent necessary and in compliance with applicable legislation, with the following parties:

  • Software, hosting, email, and technical support service providers

  • Payment institutions and financial service providers

  • Logistics and shipping partners

  • Authorized public institutions and governmental authorities

  • Competent official authorities for the fulfillment of legal obligations

Appropriate technical and organizational security measures are implemented during the transfer of personal data.

5. Retention of Personal Data

Personal data is retained for the period required by applicable legislation or for as long as necessary to fulfill the purposes for which it is processed.

At the end of the applicable retention period, personal data is deleted, destroyed, or anonymized in accordance with the relevant legal requirements.

6. Data Security

Appropriate technical and organizational measures are implemented to ensure the security of personal data, including but not limited to:

  • Data encryption methods

  • Firewalls

  • Authorization and access controls

  • Regular system updates

  • Employee confidentiality obligations

  • Cybersecurity measures

7. User Rights

Under applicable data protection legislation, users have the right to:

  • Learn whether their personal data is being processed;

  • Request information regarding the processing of their personal data;

  • Learn the purpose of the processing;

  • Request the correction of incomplete or inaccurate personal data;

  • Request the deletion or destruction of personal data where the legal conditions are met;

  • Request information about third parties to whom personal data has been transferred;

  • Object to decisions based solely on automated processing that produce adverse legal or similar effects;

  • Claim compensation for damages resulting from the unlawful processing of personal data.

Requests regarding these rights may be submitted through the available communication channels and will be evaluated within the time limits prescribed by applicable law.

8. Cookie Policy

Cookies may be used on this website to improve user experience, enhance website performance, and provide services more efficiently.

Users may refuse or delete cookies by changing their browser settings. However, disabling certain cookies may affect the proper functioning of some features of the website.

9. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time in line with legal requirements or changes to the services provided.

The updated version shall become effective as of the date of its publication.

10. Contact

Any questions, comments, or requests regarding this Privacy Policy or the processing of personal data may be submitted through the contact channels available on the website.

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